Business Update – 14 June 2023

Welcome to our Weekly Digest – stay in the know with some recent news updates relevant to business and the economy.

Air Canada Admits Error in Delayed Compensation Response

Air Canada, one of the largest airlines in Canada, has been facing a lot of backlash from customers over the past few weeks due to flight delays and cancellations caused by technical glitches. The airline initially informed passengers that they would not be receiving any compensation for the inconvenience caused, which sparked outrage among customers who felt that they were entitled to some form of compensation.

However, Air Canada has now backtracked on its initial stance and announced that it will be providing compensation to affected travelers. The airline has attributed the delays to a series of technical issues that have impacted its fleet of planes, resulting in a significant number of flight cancellations and delays.

The compensation scheme will cover all passengers who experienced flight delays of three hours or more, as well as those whose flights were cancelled due to technical issues. The compensation package will include cash payments, hotel accommodation, and meal vouchers, among other things.

Air Canada has also promised to improve its communication with customers in the future, acknowledging that its initial response to the situation was inadequate. The airline has pledged to provide regular updates to customers regarding the status of their flights, as well as any compensation they may be entitled to.

Canadians fighting wildfires see hope in improving weather conditions

The wildfires in eastern Canada have caused widespread devastation, with many communities and individuals directly affected by the flames. The air quality has also become a major concern, as the smoke from the fires has made it difficult for people to breathe and has led to health problems for many individuals.

However, there is some hope on the horizon as rain has been forecasted to offer some respite for those in eastern Canada dealing with wildfires. This rain could be a game-changer for firefighters, as it will help to quench the flames and make it easier for them to contain the fires. The rain will also help to clear some of the particles that are making the air smoky and hazardous, providing relief for those who have been struggling to breathe.

While rain is certainly a welcome relief for those affected by the wildfires, it is important to note that it may not be enough to fully extinguish the fires. The fires have already caused widespread damage, and it will take a concerted effort from firefighters and other emergency responders to fully contain them.

Despite this, the rain is a positive development that offers hope for those affected by the wildfires. It is a reminder that even in the midst of disaster, there is always the possibility of relief and recovery. With continued efforts from emergency responders and the support of the community, those affected by these wildfires can begin the process of rebuilding and healing.

Canada’s unemployment rate rose in May for the first time since August 2022

According to the latest data, the Canadian economy experienced a mixed performance in May. While there was an increase in employment in the manufacturing industry, utilities, and other services, there was a decrease in the number of people working in business, building, and other support services, as well as professional, scientific, and technical services.

This trend is concerning to many analysts as these industries are crucial for economic growth and job creation. The decline in employment in these sectors could indicate a broader slowdown in the Canadian economy, which may require corrective action from the government and the Bank of Canada.

However, despite this mixed data, many forecasters believe that the Bank of Canada will continue to raise interest rates. The central bank has already increased rates three times since last summer, citing concerns over inflation and rising household debt levels. While some economists are calling for a more cautious approach, others argue that the bank will need to see more evidence of a slowdown before reversing course.

WestJet Pulls the Plug on Swoop: The End of an Era in Discount Air Travel

WestJet has announced that it will be shutting down its budget airline, Swoop, and will instead be integrating the planes and staff into its parent airline. This move is expected to streamline operations and improve efficiency, as the company seeks to navigate the challenges posed by the COVID-19 pandemic. The integration process is slated to be completed by the end of October, and WestJet anticipates a smooth transition for both customers and employees. The decision to shut down Swoop comes as part of a broader restructuring effort by the airline, which aims to cut costs and better position itself for the post-pandemic travel market. Despite the challenges facing the industry, WestJet remains committed to providing safe and reliable air travel to its customers, and is working to adapt to the changing needs of the market.

Adjusting to higher interest rates

The Bank of Canada, which is responsible for setting monetary policy in the country, recently announced an increase in interest rates. This decision was based on evidence that suggests there is excess demand in the economy that is expected to persist for a longer period of time than initially anticipated. This prolonged period of excess demand could lead to inflation rates that remain above the Bank’s 2% target, which would be problematic for the Canadian economy.

While there is still a lot of uncertainty surrounding the economy and the impact of the pandemic, the Bank of Canada believes that it is possible that long-term interest rates will be higher than what Canadians are used to in the coming years. This could have significant implications for borrowers, particularly those who have taken on large amounts of debt in recent years.

It’s worth noting that the Bank’s decision to raise interest rates is not without risks. While higher interest rates could help to curb inflation, they could also slow down economic growth and lead to higher unemployment rates. Additionally, higher interest rates could make it more difficult for Canadians to service their debts, which could lead to a rise in bankruptcies and defaults.

Are Reusable Grocery Bags Any Better for the Planet Than Single-Use Ones?

Many people have become more environmentally conscious in recent years, leading to a shift away from single-use plastic bags at grocery stores. The most popular alternative is the poly-woven variety, which has become a staple in many households. These bags have gained popularity due to their durability and convenience. However, it’s worth noting that they are still made from materials derived from fossil fuels, which has led to concerns about their impact on the environment.

According to a study by the UK Environment Agency, the carbon footprint of a reusable grocery bag is equivalent to driving 109.2 kilometres. This may come as a surprise to many people who believe that using a reusable bag is always the better option. However, it’s important to remember that even the most sustainable alternatives have an impact on the environment.

To reduce the environmental impact of grocery bags, it’s essential to consider the materials used to make them. Many companies are now producing eco-friendly bags made from materials like organic cotton or recycled materials. These bags may have a higher upfront cost, but in the long run, they can be more cost-effective and better for the environment.

What is Temu? Shopping app that didn’t exist 4 months ago now a source of privacy concerns

Temu, a new shopping app that was launched just four months ago, has quickly gained popularity among Canadians for its unique features and user-friendly interface. However, experts have raised concerns about the potential privacy risks associated with the app’s data collection and storage practices. The app, which allows users to browse and purchase items from multiple retailers, requires access to a significant amount of personal information, including name, email address, phone number, and location data.

While Temu’s creators claim that this information is only used to improve the user experience and personalize recommendations, some experts worry that it could be misused or sold to third-party advertisers. Additionally, the app’s terms of service allow for the collection and sharing of user data with “affiliates, partners, and third-party service providers,” raising further red flags about the security of user information.

Despite these concerns, many Canadians continue to use Temu, drawn in by its convenient features and competitive prices. However, experts stress the importance of being cautious when sharing personal information with any app or website, and recommend that users carefully review the privacy policies of any platforms they use. As e-commerce continues to grow in popularity, it’s crucial that we remain vigilant about protecting our data and privacy online.

The Canadian government is providing $5.5 million to create the Canadian Digital Media Research Network (CDMRN)

The Canadian Government is taking proactive measures to ensure citizens are well-prepared to navigate the digital landscape, which has become an integral part of modern society. Through funding a media literacy research project, the goal is to gain insight into Canadians’ interactions with digital media and equip them with the skills to distinguish between quality information and disinformation.

This project aims to strengthen Canadians’ information resilience and enable them to make informed decisions based on accurate and reliable information. The proliferation of digital media has made access to information easier, but it has also led to misinformation and disinformation, which can have serious consequences. The Canadian Government recognizes this issue and is committed to ensuring citizens have the necessary skills and knowledge to navigate the digital landscape safely and effectively.

The media literacy research project is a comprehensive initiative that explores Canadians’ attitudes and behaviors towards digital media, identifies strategies for improving digital literacy, and examines the impact of disinformation on Canadians’ attitudes and behaviors. By understanding the impact of disinformation, the project aims to develop strategies to help Canadians build their resilience to disinformation.

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